OpenAI has been in triage mode over the past few months, following a string of reports of its AI agents escaping containment and breaking into third-party organizations. Now the company is trying to put a new face on its technology—one that makes it look like a cuddly animated sidekick, rather than a potential cybercriminal.

At its annual developer’s conference on Tuesday, OpenAI introduced dots: AI agents with emoji-like avatars designed to serve as 24/7 digital assistants. The agents’ saccharine name and appearance (both of which bring to mind the gummy candy of the same name) seem engineered to contrast with the less-than-sweet reputation…

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