Meta’s Muse agentic platform launched on September 8, and has earned enough buzz to top the iOS download chart in the U.S. That’s an indicator of significant curiosity if nothing else—perhaps helped along by the announcement last week that a Muse beta feature can make phone calls on behalf of users.

we’re expanding our ☎️ 📞 beta for muse! https://t.co/ZJnXM2vb4U

— Alexandr Wang (@alexandr_wang) September 16, 2026

A Reuters report seems to confirm that these calls have been happening, but at the same time, that report is unlikely to bolster anyone’s faith in the power of AI agents. Some Muse tasks, Reuters says, have involved a “human concierge”…

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